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Addressing Performance and Conduct of Federal Employees With Disabilities: From-the-Trenches Strategies
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Douglas Dos and Don'ts: Using MSPB Case Law to Determine the Right Penalty
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If you're confused about how to address performance and conduct problems for employees with disabilities, you aren't alone.
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The Douglas Factors are often misused and misunderstood, resulting in reversal or mitigation.
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Resolution Achieved: Drafting Enforceable Federal EEO Settlement Agreements
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Your Complete Guide to Handling Disruptive Behavior in the Federal Workplace
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Improve your ability to write successful EEO settlement agreements when you attend this 90-minute intensive webinar presented by Roslyn Brown, a former federal EEO director with over 30 years of experience.
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From the employee whose office emanates a persistent pungent odor, to the close-talker who regularly invades others’ personal space, a variety of behaviors can disrupt everyone’s work and impact morale.
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The Federal Manager's Everyday Guide to FMLA
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EEO and Federal Managers: Following the Principles, Avoiding Complaints
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With the FMLA’s latest changes plus new guidance to implement them, this practical guide should be your first stop every time an employee requests leave.
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EEO missteps can lead to complaints, expense and years of trouble.
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Federal Managers' Guidance for Leave Requests Beyond Sick and FMLA
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Mastering Political Savvy, Partnering and External Awareness: A Federal Manager's Guide
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides details on what you need to know about less-common forms of leave -- Leave without pay, leave transfers, military leave, jury and court leave, home leave, and funeral leave.
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This course explains how managers can build and display the management competencies of political savvy and external awareness.
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Testifying at Administrative Hearings: What to Expect, How to Prepare
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Understanding the Arbitration Process From Grievance to FLRA Review
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides an overview of how administrative hearings work and step-by-step guidance of how managers can provide effective testimony.
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This course provides a detailed look at the arbitration process, from how disputes originate through review by the Federal Labor Relations Authority.
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A Federal Manager's Role in the Negotiated Grievance Procedure
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A Federal Manager's Role in Challenging Workers' Compensation Claims
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides federal managers with detailed guidance on how to manage every step of a grievance that falls under the negotiated grievance procedure.
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Managers have a right to dispute questionable workers’ compensation claims. This course explains what makes a claim questionable, and how the manager should respond.
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Driving Employee Engagement: Your Role as a Federal Manager
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Ethics -- What is Expected of You as a Federal Manager
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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SHORT DESCRIPTION
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This course explains the expectations of federal managers to act ethically, as well as how to recognize and avoid ethically problematic situations and actions.
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7 Steps to Return an Injured Employee to the Federal Workplace
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Workplace Violence: How Federal Managers Can Recognize and Respond to
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides managers with a step-by-step approach for returning injured employees to the workplace.
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This course is designed to help managers prevent workplace violence whenever possible, and respond appropriately when it happens.
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Understanding RIFs and Your Responsibility as a Federal Manager
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Talking, Listening and Responding: Effective Communication for Federal Managers
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides federal managers with a basic understanding of reductions in force, and guidance on how to appropriately manage their roles in the process.
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This course provides federal managers with tools to improve their oral communication, more specifically the skills of talking, listening, and responding.
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Conducting Effective Federal Employee Performance Appraisals Based on Appropriate Standards
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Recognizing and Responding to Bullying in the Federal Workplace
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Call toll-free 1-800-341-7874
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Call toll-free 1-800-341-7874
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This course provides guidance on developing effective performance standards and properly delivering a performance appraisal based on those standards.
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This course explains how to recognize when somebody is bullying coworkers, how to respond to the bully, and the dangers of not taking action.
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