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Your Complete Guide to Handling Disruptive Behavior in the Federal Workplace
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The Federal Manager's Everyday Guide to FMLA
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From the employee whose office emanates a persistent pungent odor, to the close-talker who regularly invades others’ personal space, a variety of behaviors can disrupt everyone’s work and impact morale.
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With the FMLA’s latest changes plus new guidance to implement them, this practical guide should be your first stop every time an employee requests leave.
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EEO and Federal Managers: Following the Principles, Avoiding Complaints
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What Do I Do When...® The Answer Book on the Federal Removal Process
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EEO missteps can lead to complaints, expense and years of trouble.
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Many factors go into the process of removing a federal employee from service — along with many opportunities for errors.
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Federal Sector FMLA: Answers to Frequently Asked Questions
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The Federal Probationary Period: Administering the Process in Your Agency
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Handling employees' FMLA requests is complicated, but finding solid guidance -- quickly -- doesn't have to be.
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Probationary employees do not have broad appeal rights, but they do have some avenues of appeal and complaint.
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The Federal Team Leader's Idea-a-Day Guide®
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Get to Know Your Federal EEO: From Counseling to the Courts
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Written especially for federal managers, this hands-on reference helps you create a more positive team attitude and atmosphere -- so your team can accomplish its goals faster and more effectively.
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Get to Know Your Federal EEO lays out the entire EEO process in nontechnical terms -- ensuring you understand its origins, laws that apply and how they’re enforced, as well as the ins and outs of settlement.
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Understanding the Merit Systems Protection Board Process
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Write On! Documenting Your Way to Successful Performance and Disciplinary Actions Against Federal Employees
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All the nuances and intricacies of the employee appeals process can be tricky for any federal professional – whether new to employee relations law or experienced.
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Tired of your performance and disciplinary actions being overturned on review? Confused about which employee actions should be documented?
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Watch Your Step! 13 Mistakes Agencies Make in the Disciplinary Process -- and How to Avoid Them
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The Complete Q&A Guide to Performance Management in the Federal Workplace
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There’s only one way to avoid the serious consequences of a faulty discipline decision … don’t make the decision in the first place.
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Here’s your quick-reference guide for whenever a performance management question comes up.
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The 7 Biggest Employee and Labor Relations Challenges in the Federal Workplace -- And How Managers Should Handle Them, 2nd Edition
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Insubordination in the Federal Workplace: What It Is, Why It Happens, How to Respond
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It’s a daunting task these days … managing federal employee performance and discipline issues with ever-shrinking budgets and limited training opportunities.
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One act of insubordination can negatively impact the productivity and morale of your entire staff.
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From the Experts to You: Straight Answers on Federal Leave Abuse
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Addressing Hostile Work Environment Claims: Your Agency's Q&A Guide
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Know the right way to handle leave challenges, so your actions aren't overturned by the MSPB -- and learn it directly from the experts on federal leave: Barbara Haga, Marilyn Mattingly and Robin Wink.
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Awards against federal agencies in hostile work environment claims are huge. Are you next to pay?
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8 More of the Biggest Employee and Labor Relations Challenges in the Federal Workplace - And How Managers Should Handle Them
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What Do I Do When...® A Federal Manager's Guide to the EEO Process and Complaints
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An employee’s productivity plummets.
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Eliminate uncertainty, act with confidence, and ultimately avoid EEO complaints with this essential EEO Answer Book … written specifically for federal managers and supervisors who need to understand the EEO process and laws but haven’t had significant training.
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How to Serve Tough Customers: Government Edition
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Phone Fantastic! Telephone Tips for Government Employees
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With this 124-page workbook, government employees learn the skills they need to deal effectively with challenging situations on the phone and face-to-face.
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Phone Fantastic! Telephone Tips for Government Employees is a fun, effective guide that will help your employees perfect their phone skills.
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