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10 Ways for Federal Employees to be Terrific Team Players
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The Federal Team Leader's Idea-a-Day Guide®
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Designed for federal employees, this easy-to-understand pamphlet shows you how to become the ultimate team player -- so you can advance team goals and your own career.
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Written especially for federal managers, this hands-on reference helps you create a more positive team attitude and atmosphere -- so your team can accomplish its goals faster and more effectively.
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Lead the Way! Building Effective Federal Supervisory Skills
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How to Serve Tough Customers: Government Edition
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Lead the Way! helps federal supervisors and managers enhance their leadership skills in 6 key areas: performance enhancement, communication, delegation and work assignment, time management, team building, and running effective meetings.
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With this 124-page workbook, government employees learn the skills they need to deal effectively with challenging situations on the phone and face-to-face.
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Phone Fantastic! Telephone Tips for Government Employees
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10 Essential People Skills for Today's Government Employee
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Phone Fantastic! Telephone Tips for Government Employees is a fun, effective guide that will help your employees perfect their phone skills.
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This handy booklet is a fun, effective guide that shows government employees how to become an indispensable part of the public sector workforce.
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