Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  Sales tax is charged in the following states:  FL, IN, NC, OH, PA, VA, WI and WV. If tax exempt, please email or fax a copy of your Exemption Certificate to [email protected] or 561-622-2423.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please call 1-800-341-7874 or email [email protected].
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take up to 60 days for credit cards and 90 days for check refunds.
When will my credit card be charged?
  Your credit card will be charged upon shipment of your item(s).