Presented by Oliver C. Allen Jr.
Framing an EEO claim … Preparing an adequate counseling report … Resolving claims at the informal level …
The way you conduct an EEO counseling session determines the direction of the entire EEO process. Make sure you make all the right moves — from the beginning.
In just 90 minutes, you gain the skills and tools needed to become an effective EEO counselor and to successfully carry out the federal EEO counseling process. You receive guidance on conducting the initial interview, including which questions you should ask the aggrieved to help you uncover key information such as:
- The nature of the allegation
- The basis of and issues associated with the complaint
- Reasons the employee believes he or she was subjected to discrimination
- Actions taken against the employee
Plus, you find out how to properly frame a claim using a simple proven model so that you can easily prepare your inquiry questions. What's more, you learn common mistakes to avoid when preparing a report, successful techniques to gather sufficient data and relevant documentation in the allotted timeframe, and more — resulting in your enhanced ability to create more concise and complete counselor's reports.
Whether you're a novice or an experienced EEO counselor, this recorded audio conference will help you gain confidence and sharpen your skills.
