Many federal HR professionals, EEO professionals, managers and supervisors are unaware of all the tools available to effectively respond to employees’ issues. Now you can rely on Between Doing Nothing and Taking Formal Action: Alternative Methods of Handling Federal Employee Problems.

This pamphlet gives you expert insight into different approaches for dealing with employee problems — from taking initial action to handling appeals and grievances. You find out alternatives to the formal processing of actions, such as ADR, alternative discipline and settlements, as well as how these methods will work in different situations. You also get details on decisions from the EEOC, MSPB and courts, giving you the “big picture” of where they agree and where there are differences — so you know the advantages and pitfalls of the various approaches.

Plus, you learn practical strategies you can use right away to:

• Draft clear, unambiguous language for settlement agreements
• Determine whether an agreement has been breached
• Conduct a "paper" reprimand or suspension
• Communicate the expectations of a last chance agreement and warnings for failure to meet them
• Determine when and why to use an alternative to formal action
• Provide neutral employment references that won't result in an overturned settlement
• And more!