Are you new to the EEO field? Have you picked up EEO as a collateral duty? Are you an experienced EEO professional with little time for training? Whether novice or pro, chances are you’re struggling to find answers to the EEO situations that seem to arise every day.

A Step-by-Step Guide to Handling Federal EEO Challenges will help you gain the confidence you need to effectively deal with challenging -- and sometimes scary -- EEO situations. In user-friendly format, the Step-by-Step Guide makes it easy to understand what actions to take in situations involving the EEO process, accommodation requests, harassment and discrimination, dispute resolution, and other complex issues. Each step provides a clear explanation of what is required, backed by case law citations or references to relevant statutes and regulations.

Plus, you get specific guidance such as:

• The nine reasons you can dismiss a complaint
• The three ways you can be tripped up when determining whether an employee's disability makes her a direct threat
• When you must accommodate an employee’s religious practices
• How to consolidate your internal procedures to avoid unnecessary work
• Basic interview techniques for investigating complaints
• And more!