By Bob Gilson

The workers' compensation program is a complex system. It involves the entire scope of HR management issues and, if not handled appropriately, can be expensive for the agency. Supervisors and managers play a crucial role, but often struggle throughout the process — whether it's the claims or the fallout.

This pamphlet provides an overview of the Federal Employees' Compensation Act — and gives federal managers knowledge and confidence with the workers' comp process. In non-legal terms, this easy-to-understand guide explains the manager's role and responsibilities in these often complex situations. You gain a clear understanding of critical topics including accident response, processing claims and creating opportunities to return the employee to work upon recovery.

Plus, you get guidance on how to:

• Get an employee back to work
• Effectively issue and track continuation of pay
• Determine which form to give to the employee in specific situations
• And more!