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Coaching Federal Managers: Tools and Techniques to Resolve Tricky Employee Situations

 
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Presented by Bob Gilson

Managers want an easy, one-size-fits-all solution for handling performance and behavior issues in the federal workplace. But it doesn't exist. And too often, troublesome employee situations are overlooked and ignored by managers — causing headaches for the HR office.

Steer your managers in the right direction with tips and tools to resolve challenging employee situations.

Listen in as federal trainer and consultant Bob Gilson provides proven techniques and workable tools you can pass down to your agency managers to deal with complicated employee issues. From discipline to handling poor performance, Mr. Gilson outlines a step-by-step method that can be adapted to any agency environment — helping your managers resolve the problem before it impacts employee morale and productivity.

In just 90 minutes, you get practical guidance on how to develop your managers so they can:

  • Confidently address employee conduct and performance issues
  • Identify the root of the problem
  • Develop an approach to deliver the best outcome for the agency and the employee
  • Customize tools at their disposal to facilitate resolution

Plus, you learn how to get managers on board with agency policies and procedures.


(2009. CD. 90 min. Product Code: 4900.110409)


(Printed materials included. CDs must be prepaid. No returns on CDs.)