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Phone Fantastic! Telephone Tips for Government Employees
Phone Fantastic! Telephone Tips for Government Employees
 
Price: $14.95
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Description
 

Phone Fantastic! Telephone Tips for Government Employees is a fun, effective guide that will help your employees perfect their phone skills. This 33-page booklet is filled with self-help quizzes, morale-boosting humor and scenarios they’ll recognize and learn from.

Your staff will learn how to:

  • Make their first impression a lasting one
  • Create and leave winning voice-mail messages
  • Handle difficult callers successfully
  • Deliver "stand-out" service
  • And much more!

Whether your employees make calls or receive them - they’ll turn to Phone Fantastic! Telephone Tips for Government Employees again and again. Make sure everyone has their own copy!


(1999. Booklet. 33 pp. Product Code: 20030)


Call for discounted bulk pricing.