Every manager in every workplace faces their share of employee conduct problems. Some are easily handled, but what about situations that are more complex, such as employees who make offensive or intimidating remarks or actions, have hygiene problems, or act in a bizarre manner?

Without a full understanding of case law, managers risk over- or under-reacting to more serious employee misbehavior.

In this 90-minute audio conference, Cynthia Field, a former employee relations specialist, provides a broad look at employee conduct problems in the federal workplace that disrupt productivity and upset coworkers.

You'll receive tips on:

• How to respond to the concerns of other employees while taking a defensible action
• Deciding whether non-disciplinary or disciplinary action is most appropriate for a particular problem
• When to seek outside assistance

Plus, Ms. Field discusses ways of analyzing and responding to situations appropriately and quickly, and provides tips when to use informal or formal methods. And, you’ll get a thorough review of judicial, MSPB, and EEO case law with an impact on different conduct problems, as well as conflicting case law regarding disabilities in connection with disruptive conduct.