You may have done the right thing in taking an action against an employee, whether it's for misconduct or a performance issue. But your action isn't going anywhere if you don't have solid documentation. Since agencies never know when their actions will be challenged, it's critical to treat every piece of paper and every electronic communication as part of an ever-growing mosaic.

Yet, federal supervisors and managers often fail to document specific instances of poor performance or inappropriate conduct. And HR officials neglect to give managers enough guidance on what to keep, when and how.

In this 90-minute audio conference, Robert L. Grant, who has more than 35 years experience in federal HR, presents a new perspective in managing challenging employee behavior through proper documentation.

You will learn about:

• The importance of the probationary period
• Recent case law
• Test of employment law
• Counseling as a first step
• Misconduct vs. performance
• And more!

Plus, Mr. Grant looks at the role documentation plays in progressive corrective actions and penalty selection, as well as exactly what defensible documentation must include.