The biggest challenges in disciplinary investigations are making sure you get enough details to paint an accurate picture of what happened -- and staying neutral in the investigation.

In this recorded audio conference, Ms. Mattingly provides complete, step-by-step guidance for conducting accurate, fair and thorough investigations of misconduct charges. You'll learn structured methods for conducting the investigation and get samples of affidavits and reports. Plus, Ms. Mattingly covers confidentiality in investigations -- including the rights of the accused and witnesses.

You'll find out the purpose of agency investigations, including why the record needs to be developed accurately, as well as how thorough investigations can:

• Be used as a decision-making tool
• Protect the agency and the safety of the workplace
• Facilitate resolution

Also, Ms. Mattingly explains possible disciplinary actions for employees who fail to cooperate in an investigation.