This course is designed to give federal human resource practitioners and line managers a variety of positive reinforcement tools to improve the performance of their workforce, including both formal and informal awards programs. It includes a section on the potential role of pay for performance in the federal government.

Course Components

Chapter 1: Positive Reinforcement
Chapter 2: Incentive and Suggestion Awards
Chapter 3: Nonmonetary and Informal Awards
Chapter 4: Pay for Performance

Learning Outcomes

After completion of this course, you'll be able to:

• Apply positive reinforcement to improve performance.
• Identify the federal incentive awards programs.
• Explain how suggestion awards operate.
• Describe nonmonetary and informal rewards programs.
• Complete chapter assessments with 100% mastery and the final assessment with 80% mastery.

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