This course explains the causes of poor performance in the federal workforce, and the remedies available to federal human resource specialists and supervisors, including the counseling of poor performers and, when necessary, the use of performance improvement plans.

Course Components

Chapter 1: Causes of Poor Performance
Chapter 2: Supervisors and Poor Performers
Chapter 3: Counseling
Chapter 4: Performance Improvement Plans

Learning Outcomes

After completion of this course, you'll be able to:

• Recognize causes of poor performance.
• Describe the remedies available.
• Explain the special role of supervisors in performance problems.
• Manage poor performers.
• Construct a Performance Improvement Plan.
• Complete chapter assessments with 100% mastery and the final assessment with 80% mastery.

How do cyberFEDS^® eLearning courses work? Visit www.lrp.com/cfelearn for details.