Performance in the Federal Workplace Series provides a balanced overview of the legal requirements and supervisory skills needed to provide performance evaluations and improve employees’ poor performance. Plus, you get detailed guidance on the steps to removing poor performers when improvement efforts fail.

Course 1: Performance Management -- increases your understanding of managing individual employee performance, from developing and using performance standards, to the relationship between performance management and pay-for-performance. Plus, you learn how to:

• Improve the quality of performance objectives
• Document employee performance
• Provide quality, ongoing feedback to employees
• Conduct end-of-year performance appraisals

Course 2: Performance Evaluation -- highlights the employee evaluation systems used in the federal government, and provides an overview of changes to be expected as new civil service personnel systems are implemented. This course teaches you:

• The role played by position descriptions
• How to conduct an appraisal discussion
• The rating cycle

Course 3: Performance Problems -- explores the causes of poor performance in the federal workplace and the remedies available. You learn the special role of the supervisor in performance problems, as well as how to:

• Recognize the cause of an employee’s deteriorating performance
• Counsel poor performers
• Construct a Performance Improvement Plan

Course 4: Removal of Poor Performers -- helps federal managers, advised by HR and ER practitioners, to decide when the removal of a poorly performing employee is justified. You get a comparison of the alternatives of disciplinary and performance-based actions, as well as a special section on the removal of probationary employees. Plus, you’ll understand:

• At what point employees should be removed for poor performance
• Performance-based removal under 5 USC chapter 43
• Disciplinary removal under 5 USC chapter 75
• Employees’ appeal rights

Course 5: Performance Incentives -- details a variety of positive reinforcement tools to improve the performance of your workforce, including formal, informal and nonmonetary awards programs. This course ensures you understand: