This course is designed to provide users with specific guidance on some of the key elements of the EEO process that practitioners often find confusing. Each chapter is devoted to a different area and relevant concerns are highlighted in addition to providing insight on ways agencies can recognize key issues and use the administrative process more effectively.

Course Components

Chapter 1: Grounds for Dismissal
Chapter 2: Settlements
Chapter 3: Mixed Cases and Grievances
Chapter 4: Class Actions

Learning Outcomes

After completion of this course, you'll be able to:

• Apply the grounds for dismissal outlined in the EEOC's regulations, such as failure to state a claim, untimeliness and abuse of process.
• Recognize the role played by settlements, and how to avoid the pitfalls presented by such issues as a lack of consideration, duress, and the rules of the Older Workers' Benefit Protection Act.
• Explain how the EEO administrative process relates to discrimination claims raised through the employee relations and labor relations processes.
• Describe how complaints become certified for class action status and what the practical implications are.
• Complete chapter assessments with 100% mastery and the final assessment with 80% mastery.

How do cyberFEDS^® eLearning courses work? Visit www.lrp.com/cfelearn for details.