The Federal EEO Process: Addressing Special Concerns, Course 3 of cyberFEDS^® eLearning The Federal EEO Process Series, explores situations that fall out of the "norm," including the role of settlements, how the EEO processes relate to employee relations through mixed cases involving MSPB’s jurisdiction, as well as how complaints become certified for class-action status and the implications.

Plus, you’ll learn how to:

• Apply grounds for dismissal, such as failure to state a claim, untimeliness and abuse of process
• Avoid pitfalls in settlements presented by lack of consideration, duress, and the rules of the Older Workers’ Benefit Protection Act
• Handle EEO-related grievances when unions are involved