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The EEO Process Series
Course 2: The Informal Process: EEO Counseling
A cyberFEDS® eLearning Course

This course is designed to provide HR practitioners, EEO specialists and EEO counselors with guidance on the informal EEO process and the roles of EEO counseling and alternative dispute resolution.

Course Components

    Chapter 1: An Overview of the EEO Counseling Process
    Chapter 2: The Role of the EEO Counselor
    Chapter 3: What to Expect in ADR
    Chapter 4: Completing the Counseling Process

Learning Outcomes

After completion of this course, you'll be able to:

  • Explain the purpose of EEO counseling and the role of the EEO counselor.
  • Identify the alternatives available during the informal pre-complaint stage to persons who believe they have been victim of discrimination.
  • Describe the informal pre-complaint EEO process and its relation to the formal EEO complaint process.
  • Complete chapter assessments with 100% mastery and the final assessment with 80% mastery.

How do cyberFEDS® eLearning courses work? Visit www.lrp.com/cfelearn for details.

If you're interested in purchasing more than one course, please contact an eLearning Specialist toll-free at 1-800-341-7874 to set up your user account.
Deep discounts available for volume purchases of 30 or more courses.

(Product Code: 4400.2S2C)

Price: $124.00