The Informal Process: EEO Counseling, Course 2 of cyberFEDS^® eLearning The Federal EEO Process Series, teaches you the role and responsibilities of the EEO Counselor in the federal sector.

You get guidance to:

• Inform aggrieved parties of their rights and responsibilities
• Effectively conduct EEO inquiries and work toward the early resolution of complaints
• Conduct the final interview
• Write an EEO counseling report