This interactive training program highlights the most common causes of EEO complaints, and provides solid, practical advice on how to prevent them. Divided into seven realistic scenarios, this 26-minute program reviews how your managers should respond in specific situations. Plus the program includes an overview of the 5 essential keys managers need to know to avert complaints. Also included is a Leader's Guide with questions and answers to supplement discussion between scenarios. DVDs are not available for preview. DVDs must be prepaid and no returns.