When you manage a diverse workforce effectively, good things happen – you recruit and retain the best employees, develop a productive team and dramatically reduce workplace conflict.

Written by Ken Burger and Alvin Ray, Federal Workforce Diversity: A Plan for Action provides step-by-step guidance and detailed instructions that EEO and HR professionals can use to implement a successful diversity program and, more importantly, gain upper management’s support. You get comprehensive explanations of the elements of a successful program – as well as the barriers – in a way that’s easily understood and put into action by all employees.

Authoritative guidance helps you understand the causes of conflicts arising from diversity issues – so you can effectively deal with problems that arise. Plus, you find out how to

• Combine your diversity initiative with other management programs such as employee empowerment and quality programs
• Tie together affirmative action, EEO and a diversity initiative to reduce workplace conflict
• Integrate training into your diversity initiative so everyone understands its relationship to organizational success
• And more!