This handy resource details 40 effective techniques colleges and universities have used to solve student conduct problems on and off campus. You discover proven strategies to defuse confrontations with angry students, tackle substance abuse by targeting student group behavior, proactively address hazing among student athletes, and more. Plus, you get sample policies, letters, memos, checklists and forms to guide you through creating your institution's student conduct policies and procedures. And, you receive contact names and Web addresses of your colleagues at other institutions — so you can find out more about their successful programs.