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Click to view product page:
10 Essential People Skills for Today’s Government Employee
10 Ways for Federal Employees to be Terrific Team Players
Calming Irate Customers: 10 Tips for Government Employees
The Federal Team Leader's Idea-a-Day Guide
How to Serve Tough Customers: Government Edition
Lead the Way! Building Effective Federal Supervisory Skills
Phone Fantastic! Telephone Tips for Government Employees
