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10 Essential People Skills for Today’s Government Employee
2008 Federal Manager's Guide
2008 Federal Manager's Guide on CD-ROM
Addressing Poor Performance in the Federal Workplace: A Guide for Managers
Calming Irate Customers: 10 Tips for Government Employees
Competitive Sourcing: What Federal HR and Management Need to Know About Working with Employees
Curbing Excessive Leave: Guidance for Federal Agencies
EEO and Federal Managers: Following the Principles, Avoiding Complaints
The Federal Team Leader's Idea-a-Day Guide
From Hygiene Problems to Stalking: Responding to Federal Employees Who Disrupt the Workplace
From Warning Signs to Aftermath: Preparing for Violence in the Federal Workplace
A Guide to Handling Performance-Based Actions in the Federal Workplace
How to Serve Tough Customers: Government Edition
Know Your Role in the Federal Workers' Comp Process! A Guide for Managers
Lead the Way! Building Effective Federal Supervisory Skills
Making Performance Management Work
Managing Today's Federal Employees
Meeting the Supervisory Challenges of Federal Employee and Labor Relations
Performance Management in the Federal Sector: Monitor, Measure, and Track Employee Performance
Phone Fantastic! Telephone Tips for Government Employees
Profiles in Government Service: Lessons from the Frontline
Recruit and Retain the Best Employees: A Guide for Federal Managers
The Rights and Responsibilities of Your Federal Employment
Shutting Down Federal Employees' Computer Misuse: Practical Strategies for HR
SmartAnswers for Fed Managers
Successful Recruiting Strategies for Federal Agencies
Telework in the Federal Government
Terminating a Federal Employee: What HR, Specialists and Managers Need to Know
What Do I Do When ... The Answer Book on the Federal Removal Process
When Sexual Harassment Happens in the Federal Workplace: Avoiding Agency Liability
Write On! Documenting Your Way to Successful Performance and Disciplinary Actions Against Federal Employees