Home > Federal > Teamwork & Leadership > Books & Pamphlets
Sort By:
1
10 Essential People Skills for Today's Government Employee 10 Ways for Federal Employees to be Terrific Team Players
Price: $14.45
Price: $19.70
This handy booklet is a fun, effective guide that shows government employees how to become an indispensable part of the public sector workforce. Designed for federal employees, this easy-to-understand pamphlet shows you how to become the ultimate team player -- so you can advance team goals and your own career.
Calming Irate Customers: 10 Tips for Government Employees How to Serve Tough Customers: Government Edition
Price: $14.95
Price: $23.45
You will always have angry customers. But knowing how to appease them can prevent a misunderstanding from turning into a catastrophe. With this 124-page workbook, government employees learn the skills they need to deal effectively with challenging situations on the phone and face-to-face.
Lead the Way! Building Effective Federal Supervisory Skills Phone Fantastic! Telephone Tips for Government Employees
Price: $25.75
Price: $14.95
Lead the Way! helps federal supervisors and managers enhance their leadership skills in 6 key areas: performance enhancement, communication, delegation and work assignment, time management, team building, and running effective meetings. Phone Fantastic! Telephone Tips for Government Employees is a fun, effective guide that will help your employees perfect their phone skills.
The Federal Team Leader's Idea-a-Day Guide®
Price: $49.80
Written especially for federal managers, this hands-on reference helps you create a more positive team attitude and atmosphere -- so your team can accomplish its goals faster and more effectively.
   
 
1